Frequently asked questions
Where and how does my donation help?
How much of my donation reaches the project?
We can assure you that 100% of your donation will reach the projects. The Artemed SE takes over all our administrative costs, which means that no part of the donation is spent on advertising and administration.
How can I determine what my donation will be used for?
Will I receive a donation receipt?
As we are recognised as a non-profit organisation, you will receive a tax-deductible donation receipt. We need your full postal address for the issue. Please note that the receipt can only be issued after the donation has been credited to our account. This can take up to 6 weeks for online donations.
Are you a permanent donor? We will issue your annual receipt at the beginning of the following year.
Which means of payment can I use to donate?
Online you have the choice between different options: Direct debit, credit card (MasterCard, Visa) or PayPal.
Of course you can also make a bank transfer to our donation account. Please state your name and address in the reason for payment so that we can send you a donation receipt. Our donation account is as follows:
IBAN DE02 3702 0500 0009 8584 00
My address/my bank details have changed. What do I have to do?
Send us your new data conveniently with your change requests to firstname.lastname@example.org
Can I also donate regularly?
With pleasure! Your regular donation enables Artemed Stiftung to develop its projects in the long term and to plan ahead. Please select in our donation form the frequency with which you would like to donate. Or even simpler: Become a member of the Friends of Artemed Stiftung! Follow this link:
How can I cancel my permanent donation?
Of course, you can adjust or end your permanent donation at any time. All you need to do is send a short message via E-Mail or letter or simply call:
08158 - 90770-67
Can I create my own fundraising campaign?
Yes! There are many special events in life: Birthdays, celebrations or anniversaries, or even the loss of a loved one. On such occasions, many people feel the desire to do something good. For example, by foregoing gifts and instead wishing for donations for people in need.
You can create your personal fundraising campaign here:
Create fundraising campaign
We will be happy to support you in planning and implementing your fundraising campaign and provide you with information material such as our foundation magazine, Flyer, pictures and reports from our projects. You can find more information on our donation options here:
Show donation options